We
had refinanced before and it was an absolute nightmare. It
was a constant barrage of verifications, ancient documents
and explanations. At times we wanted to forget about the whole
thing. For years we avoided refinancing, because in the past,
although our loans were approved, the process of getting a
mortgage was so painful and unpleasant that my husband and
I opted to pay a higher interest rate than deal with banks
and their underwriting hassles. Thankfully, a friend told
me about Mike Potts.
With Mike's assistance,
our refinance was easy and calm. He kept on top of it and
kept us accurately informed. His demeanor was professional
and always patient and courteous, a real gentleman.
He treated us with
respect and concern.
We would unhesistantly
and enthusiastically recommend him to all our family and friends.
--Mona
Simsbury
My mortgage refinancing was quick and simple due to the excellent service provided by Michael Potts. From the beginning, Michael clearly had my best interests at heart. He talked with me extensively about the rate, the monthly payment and the term mortgage for which I was looking. We discussed points, closing costs and all other details involved in the refinancing process.
After learning what I wanted, Michael compiled several alternative refinancing packages for me to choose from. Once I decided on the particular package, everything went smoothly and was completed within a few weeks.
Throughout the process, Michael answered each of my questions, responded to each of my requests and provided me with the exact refinancing package for which I had been searching. It was a rare pleasure to have the kind of service Michael provided to me.
--Priscilla Pappadia
Refinancing can be harrowing. There are a lot of numbers, a lot of trust issues and a lot riding on a favorable outcome. Mike made sure to verify everything with me on a regular basis and that really relieved my anxiety. I know he took his time with me and was able to get me the best rate and terms and I felt confident at my closing. He is a warm guy who has his client’s interests at heart, that’s it he has heart which is saying a lot in a business that is full of sharks. If I need a mortgage in the future, I know who I will trust!
--J.Barnes
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